| Immediate safety priorities | Screen/disarm for weapons; violence may occur without warning; maintain escape access and remove potential weapons.1 |
| When to suspect medical/organic cause | Acute onset, waxing/waning behavior, age >40 with new psychiatric symptoms, abnormal vitals, clouded consciousness, focal neurologic findings, intoxication/withdrawal history, elder with delirium risk.1 |
| Initial evaluation | Simultaneous assessment and de-escalation; obtain rapid glucose early. Consider ECG, CK, electrolytes, LFTs, ethanol, TSH, pregnancy testing, and head CT if intracranial findings present.2 |
| Verbal de-escalation teaching pearls | Calm tone, honest/direct communication, avoid threats/deception/ordering patient to “calm down.” Offer food, blankets, quiet room, reduced noise/light.12 |
| Medication selection framework | Choose based on severity, need for rapid onset, route availability, suspected etiology, age/comorbidities, and side-effect risk.34 |
| Benzodiazepines | Midazolam faster onset than lorazepam; useful in many adults but associated with respiratory depression and oversedation risk, especially elderly patients.24 |
| First-generation antipsychotics | Haloperidol/droperidol effective; monitor for EPS and QT prolongation.124 |
| Second-generation antipsychotics | Olanzapine/ziprasidone have similar efficacy with generally lower EPS and less QT risk than FGAs.24 Olanzapine associated with lower akathisia than haloperidol.5 |
| Ketamine | IM 4–6 mg/kg or IV 1–2 mg/kg provides rapid sedation within minutes.14 Faster control than many alternatives but some studies showed more complications/intubations.2 Avoid/caution in schizophrenia or psychosis exacerbation risk.24 |
| QT-risk teaching | Haloperidol/droperidol and ziprasidone can prolong QT.124 Olanzapine associated with lower arrhythmia concern and may be useful when QT risk is a concern.5 |
| Respiratory-risk teaching | Benzodiazepines and combination therapy increase oversedation risk.245 Ketamine rarely causes laryngospasm/airway complications.4 |
| Physical restraints | Use only if necessary after failed de-escalation when danger is imminent; ideally 5-person team; secure to bedframe with one arm up/one down; continue verbal de-escalation and close monitoring.12 |